QFXSupplies – Shipping Policy

Last Updated: August 2026

At QFXSupplies, we aim to make sure every order is carefully prepared and shipped as quickly as possible.

1. Order Preparation

• Orders may require some preparation time before they are ready to ship.
• Once your order has been fully prepared, it will be dispatched as soon as possible.
• You will receive tracking information where available.

2. Delivery Times

• Delivery times are estimates and may vary depending on the shipping provider, destination, and other circumstances.
• QFXSupplies does not guarantee an exact delivery date.
• During busy periods, sales, holidays, or unexpected circumstances, delivery may take longer than usual.
• Shipping WILL be quicker to Australia and the United States due to supply locations, anywhere else is okay, it just might take a little bit longer to arrive.

3. Tracking

Where tracking is provided, customers are responsible for monitoring their tracking information.

Once your order has been dispatched, please use the tracking information provided to follow its progress.

4. Shipping Address

Customers are responsible for providing the correct and complete shipping address when placing an order.

QFXSupplies is not responsible for delays or delivery issues caused by an incorrect or incomplete address provided by the customer.

5. Delivery Delays

Once an order has been handed to the shipping carrier, delays caused by the carrier or circumstances outside of QFXSupplies' control are not the responsibility of QFXSupplies.

If your order appears to be delayed, please contact the relevant shipping provider using your tracking information.

6. Lost or Damaged Packages

If your package appears to be lost or arrives damaged, please contact QFXSupplies as soon as possible with your order details and, where applicable, photos of the damage.

We will assess the situation and assist where appropriate.

7. International Shipping

International shipping availability may vary depending on the destination.

Australia and the United States will receive their orders earlier than the rest of the world due to supply locations.

Customers are responsible for any customs duties, taxes, or other charges that may apply to international orders.

8. Contact

For shipping questions or concerns, please contact QFXSupplies through our official social media accounts or the contact method provided with your order.

By placing an order with QFXSupplies, you acknowledge and agree to this Shipping Policy.